1
Chatwoot
Open-source shared inbox for customer conversations across channels.
Customer Support · official site chatwoot.com (not linked) · Alternatives
Best Help desks tools (Customer Support) in 2026
10 curated Help desks products in Customer Support, described in our own words.
2
Help Scout
Shared inbox and help center for support teams.
Customer Support · official site helpscout.com (not linked) · Alternatives
3
Front
Collaborative inbox for customer-facing teams.
Customer Support · official site front.com (not linked) · Alternatives
4
Plain
API-first support platform for B2B software teams.
Customer Support · official site plain.com (not linked) · Alternatives
5
Pylon
Support platform for B2B companies that work in shared Slack channels.
Customer Support · official site usepylon.com (not linked) · Alternatives
6
Gorgias
Help desk designed around ecommerce stores.
Customer Support · official site gorgias.com (not linked) · Alternatives
7
Trengo
One inbox for email, chat, and messaging app conversations.
Customer Support · official site trengo.com (not linked) · Alternatives
8
Hiver
Help desk that runs inside Gmail.
Customer Support · official site hiverhq.com (not linked) · Alternatives
9
Enchant
Help desk with shared inbox, chat, and knowledge base.
Customer Support · official site enchant.com (not linked) · Alternatives
10
Keeping
Turns a Gmail inbox into a ticketing help desk.
Customer Support · official site keeping.com (not linked) · Alternatives
See the full Help desks topic or every Customer Support pick.
Questions
What are the best Help desks tools?
On LaunchNest, editors list Chatwoot, Help Scout, Front first among 10 curated Help desks products.
Are these listings sponsored?
No. LaunchNest rankings are editorial and nothing on this page is a paid placement.